Privacy Policy — Coop & Yard

At Coop & Yard, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

🔹 Information We Collect

We collect information to provide a better shopping experience and fulfill your orders.

1. Personal Information

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely through our payment provider)

2. Device & Usage Data

  • IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Device identifiers and general location

3. Order & Communication Data

  • Order history and preferences

  • Messages or inquiries sent via email or contact forms

🔹 How We Use Your Information

We use your personal data for:

  • Processing and fulfilling your garden shed orders

  • Providing order confirmations, tracking updates, and customer support

  • Improving our website, services, and product selection

  • Sending promotional emails (only if you subscribe)

  • Detecting and preventing fraud or unauthorized activity

  • Complying with legal obligations

🔹 How We Share Your Information

We do not sell your personal information. However, we may share it with trusted third parties to operate efficiently:

  • Payment Processors: To securely process payments

  • Shipping Carriers: To deliver your orders

  • IT and Security Providers: For website hosting, analytics, and protection

  • Legal Authorities: When required by law

All third parties are required to keep your data secure and use it only for legitimate business purposes.

🔹 Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and cart items

  • Analyze website performance

  • Provide personalized product recommendations

You can disable cookies in your browser, but this may affect your site experience.

🔹 Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions

  • Fulfill legal or tax obligations

  • Resolve disputes and enforce policies

🔹 Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Request correction or deletion

  • Opt out of promotional communications

  • Restrict processing of your information

To exercise your rights, contact us via the details below.

🔹 Data Security

We use SSL encryption, secure servers, and trusted payment gateways to protect your information.
While no system is 100% secure, we take every reasonable step to safeguard your data.

🔹 Children’s Privacy

Our website and services are intended for adults.
We do not knowingly collect data from children under 16.
If you believe a child has provided us information, contact us immediately so we can remove it.

🔹 Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business or legal obligations.
The latest version will always be available on this page with an updated “Effective Date.”

📞 Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

💬 Live Chat: Available on our website
📧 Email: support@coopandyard.com
📱 Phone: +1 (956) 485-9191
📍 Address: 300 Kirkstall Dr, Houston, TX 77090, USA